FAQs
Great questions deserve clear answers.
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What's a Rec709 Transform?
Rec709 is the broadcast-standard color space. It gives your footage accurate, consistent color across every shot. Creative grading starts at Standard tier.
Rec709 is the broadcast-standard color space. The transform corrects exposure, white balance, and color so every shot looks accurate and consistent. No weird shifts between clips. Just a clean, natural look.
This isn't creative grading. That starts at our Standard tier. Rec709 is about making sure everything looks correct before any style gets applied.
What if my video is longer than 5 minutes?
You purchase another 5-minute block. Unused minutes bank to your account and never expire.
Just purchase another 5-minute block. Same rules apply. Whatever you don't use banks to your account for next time, and those minutes never expire.
What counts as 5 minutes of produced content?
You're billed on the finished video, not your raw footage. Anything up to 5 finished minutes is covered by one Essential order.
You're billed on the finished video. Not your raw footage. Send us 45 minutes of raw clips, and if the final edit is 4 minutes, you're billed for 4 minutes.
Anything up to 5 finished minutes is covered by a single Essential order.
What if I need more revisions?
Two revision passes are included with every project. Additional passes are available as an add-on.
Every project includes two revision passes. Need more? Additional passes are available as an add-on.
Revision turnaround follows the same formula as delivery: 1 to 3 business days per finished minute, depending on your tier.
Can I get project files?
Yes. Full project files are available on request with any tier. You own everything we produce.
Yes. Timelines, assets, exports. Full project files are available on request with any tier.
You own everything we produce. The only exceptions are third-party plugins or licensed assets, which is standard.
What about music licensing?
Standard includes 2 royalty-free music tracks. Premium includes unlimited music and stock footage. All licensing is handled.
Standard comes with 2 royalty-free music tracks. Premium gives you unlimited royalty-free music and stock footage.
Either way, licensing is handled on our end. Nothing we source will trigger a copyright claim.
Do you offer white label editing for agencies?
Thumbnail design and SEO title/description writing are available as add-ons to any tier.
Thumbnail design and SEO title/description writing are available as add-ons to any tier.
We design thumbnails built for click-through rate. Not just something that looks good, but something that gets clicked. Titles and descriptions are keyword-optimized so your video actually gets found.
Do you handle YouTube SEO and thumbnails?
Thumbnail design and SEO title/description writing are available as add-ons to any tier.
Thumbnail design and SEO title/description writing are available as add-ons to any tier.
We design thumbnails built for click-through rate. Not just something that looks good, but something that gets clicked. Titles and descriptions are keyword-optimized so your video actually gets found.
Can you repurpose long-form into short-form clips?
Yes. Send us your long-form content and we'll pull the best moments, reframe for vertical, add captions and hooks, and deliver a batch of shorts.
Yes. Send us your podcast episode, YouTube video, webinar, coaching call, whatever you've got. We'll pull the best moments, reframe for vertical, add captions and hooks, and deliver a batch of shorts ready to post.
You don't need to tell us which clips to grab. We'll find what hits.
What footage formats do you accept?
We accept everything. Any camera, any format, any resolution. Upload to our shared drive and we handle the rest.
We work with everything. iPhone footage, RED, GoPro, screen recordings, Zoom calls, drone shots. Any format, any resolution, any codec. Doesn't matter.
Just upload to our shared drive and we handle the rest.
How fast do you deliver?
Turnaround scales with the tier: 1 business day per finished minute for Essential, 2 for Standard, 3 for Premium. Rush delivery is available.
Turnaround is simple. One business day per finished minute for Essential. Two for Standard. Three for Premium.
So a 5-minute Standard edit? That's 10 business days. Easy to plan around.
Got something urgent? Rush delivery is available.
What's the difference between the three tiers?
Essential is a clean, broadcast-ready edit. Standard adds creative post-production like color grading and audio mixing. Premium adds motion graphics, soundscaping, and A/V enhancement.
Essential gets you a clean, broadcast-ready edit. That means cuts, Rec709 color base, titles, and leveled audio. Everything you need to deliver something polished.
Standard builds on that with creative post-production. Color grading, full audio mixing, captions, sourced music and stock. This is where the video starts to feel like yours instead of just looking correct.
Premium is the studio layer. Motion graphics, soundscaping, unlimited stock and music, and A/V enhancement. If you want the video to hit hard, this is the tier.
How does pricing by finished minute work?
There's a 5-minute minimum per project. Unused minutes bank to your account and never expire.
There's a 5-minute minimum per project. If your final video is only 1 minute, you're billed for 5 minutes, but the remaining 4 minutes bank to your account. They never expire. Use them on future projects or recuts whenever you need them.
One thing people miss: the minimum is based on the output, not the source footage. If you send us a pre-edited 5-minute video and need it recut to 1 minute, you're only billed for that one minute.